WEBSITE fixes & SUPPORT

Quick repairs & maintenance plans.

Keep your site fast and secure

Owning a website means things occasionally go wrong or need updating when the internet breaks. We offer low cost stress free website support with free hosting.

We fix hacked, broken or slow websites and provide monthly maintenance to keep them tip-top. Once you're in our system, our average response time to a request is 10 minutes.

For a small monthly fee, you'll get access to our online support portal. Once logged in, you can directly contact our team of developers and raise tasks for them to complete. They'll have access to your site and will update you as your task is resolved.

The average WordPress website has 29 plugins that need regular maintenance and monitoring to keep the site secure and working properly. If a single one is left unmonitored, it could be the trojan horse that brings your site down.

TEN REASONS TO CHOOSE US

Stress free website maintenance plans.

WordPress, Theme & Plugin Updates

One rogue plugin update can bring down an entire site - every WordPress website needs regular core, theme and 3rd party plugin updates to stay secure and run well. Let us take care of it.

24/7/365 dev support

Once you've been onboarded to our support system, you can log in to our support portal at any time and contact a developer for support. We complete most requests on the same day they are raised.

Any website, any size

We can look after any website no matter what it's built in or what custom functions it may have. Our support is unlimited, so you can queue requests for us to work through one after another.

Performance & speed optimisation

We monitor every website for speed, making recommendations and changes where needed to give your site visitors a fast and smooth experience.

Free website audit

If we're going to be looking after a website, it makes sense that it starts off in the best condition. We thoroughly audit every new website we take on, rectifying errors and improving performance.

Free lightning fast hosting

Our website maintenance plans include optional free hosting with an SSL certificate too. That's one less thing to worry about. Our hosting supply chain is specifically low carbon and is powered by 100% renewable energy.

Regular Backups & Vulnerability Scans

With us, your site will be constantly monitored by software and humans for threats and errors. We'll take daily back ups of your site so we'll always have a fresh copy ready to go if you encounter problems.

Protection from Malware & Attacks

Website hacks are on the rise and methods are becoming increasing devious. We'll secure and monitor your site, and should the worst happen, we'll be on-hand to fix it immediately.

More than just maintenance

Most fixes take less than a few hours and we don't just fix technical issues, if you need a plugin installed or minor changes made to your website, our dedicated team will be on hand to help.

If for any reason you are unsatisfied with our support, we'll gladly give you a full refund up to 15 days after you've signed up. No worries.

Ethan M

"Wow! We are amazed with Lucid, they have done such an amazing job with our marketing/website and couldn't for ask anything better. Thank you!"

Founder | Blue Planning | via Google

Neil Southwell

"I struggled for months to determine what we needed. Joseph at Lucid outlined a complete solution within 3 hours of talking to us. I would thoroughly recommend them."

Director | JE2 Cyber Security | via email

Dave Middlemiss

"Been working with Lucid for some time now and they are always very professional and quick to react to our requests for support. They have built several website for us and have been brilliant throughout the builds. Would highly recommend Lucid if you are need of a website or need to review your current one."

Director | Compliance Standard Group | via Google

Raman Yahaya

"Their professionalism and guidance ensured that our rebrand and new website build was a success."

Director | CSS | via video review

Laura Borelli

"Lucid Websites delivered an incredible amount of work in a short space of time. They totally get what we stand for too, which made things much easier. I cannot recommend them enough to any business looking for a new website."

Founder | Alchemy Performance | via email

Paulette M

“The website looks great, it's spacious and bright which is just what we wanted. The advice and support we’ve received throughout has been excellent and invaluable.”

Manager | Compliance Marque | via email